FAQs

Q1: What brands do you offer?

A: Brand Waly provides a wide range of cosmetics from leading local and international brands, ensuring quality and variety for our customers.

Q2: Do you offer discounts for bulk purchases?

A: Yes, we offer exclusive discounts for wholesale and bulk orders. Contact our sales team for more details.

Q3: How can I place an order?

A: Ordering is simple! Browse our website, add your desired products to the cart, and proceed to checkout. Follow the prompts to complete your order.

Q4: What payment methods do you accept?

A: We accept cash on delivery (COD), bank transfers, and online payments via secure gateways.

Q5: Do you ship nationwide?

A: Yes, we deliver to all cities across Pakistan, ensuring that customers nationwide can enjoy our products.

Q6: How can I track my order?

A: Once your order is shipped, you’ll receive a tracking ID via email or SMS. Use this ID to monitor your shipment’s status.

Q7: Can I return a product if I’m not satisfied?

A: Absolutely! Please refer to our Return and Exchange Policy for detailed instructions on how to initiate a return.

Q8: Do you offer customer support?

A: Yes, our dedicated support team is here to assist you. Reach out to us at support@brandwaly.com or call us at [insert contact number] during business hours.

Q9: Are your products authentic? A: Yes, we guarantee the authenticity and quality of every product sold on our website.

Q10: How often do you update your inventory? A: We regularly update our inventory to include the latest trends and launches. Check back frequently to explore new arrivals.